Privacy Policy for zenorithyvia.sbs

We are committed to protecting your personal information and ensuring transparency.

Introduction to Our Privacy Policy

This Privacy Policy describes how zenorithyvia.sbs handles your personal information in compliance with applicable Malaysian privacy laws. By using our website, you agree to the practices outlined here and acknowledge your rights regarding your data. Your privacy is important to us.

We aim to provide clarity on what information we collect, how it is used, your choices, and how we keep data secure. Please read this policy to better understand your privacy rights and our obligations. If you have questions, our contact details are provided below.

What Data We Collect and Why

We collect information to help manage user accounts, improve services, and meet legal obligations. Data collected may include direct submissions, technical logs, and automatically collected details.

Information You Provide Directly

  • Name, contact details, and preferences you share during registration.
  • Feedback, reviews, or messages sent to our support team.
  • Information provided through surveys, contests, or promotions.
  • Payment or billing details submitted for account management.
  • Any files or documents you intentionally upload to our platform.

Automatically Collected Data

  • Device information such as browser type, OS, and model.
  • Usage statistics collected from site navigation and actions.
  • IP address, location estimates, and time zone settings.
  • Session data including logins, page visits, and durations.
  • Cookies and similar tools for analytics and functionality.

How Collected Data Is Used

Your information is used to operate and improve services, respond to requests, personalize your experience, and fulfill legal requirements. Data may also support security and analytics.

  • To process registrations and authenticate user access.
  • To deliver requested services and support communications.
  • To analyze traffic, improve performance, and troubleshoot.
  • To protect our platform and prevent misuse or fraud.
  • To comply with applicable laws and regulatory requests.
  • To personalize features, content, and recommendations.
  • To notify you of important updates or service changes.

Our Commitment: We uphold your privacy using industry-standard safeguards, reviewing practices regularly, and limiting access to information. All data-handling is aligned to Malaysian legal requirements for your protection.

When We May Share Data

We share information with trusted service providers or authorities only when needed for service delivery, legal compliance, or protecting our rights. No data is sold for marketing purposes.

Use of Service Providers

External vendors assist with service operations, analytics, maintenance, or payments. Each partner is contractually required to safeguard personal information and act within regulatory guidelines.

Legal and Regulatory Duties

Information may be disclosed to comply with local laws, respond to legal requests, or enforce policies if necessary.

Anonymous Data and Statistics

Aggregated, de-identified statistics may be created for research or reporting that do not reveal your identity.

Your Data Rights and Choices

You have rights to access, review, correct, or delete your data. Requests can be made via our contact methods and will be processed as required under Malaysian law.

  • Right to request a copy of your personal information.
  • Right to have inaccurate data updated or corrected.
  • Right to request erasure of your information.
  • Right to receive your data in a portable form.
  • Right to object to certain uses of data.
  • Right to request processing restrictions where justified.

Contact us for privacy requests, clarifications, or to exercise your data rights. We strive to respond to all queries promptly and in accordance with Malaysian law.

How We Protect Your Data

Data security measures include encryption, restricted access, and continuous monitoring. We evaluate risks to your data and adopt relevant technical solutions.

Technical Security Measures

  • Encryption of data at rest and in transit.
  • Secure, monitored server infrastructure.
  • Regular security assessments and penetration testing.
  • Automated monitoring for unauthorized access.

Organizational Safeguards

  • Access controls and staff confidentiality training.
  • Defined data management processes and audits.
  • Incident response protocols and escalation plans.
  • Vendor oversight and data processing agreements.

Data Storage and Retention

Personal information is retained no longer than necessary for the purposes described, unless extended by law. Details vary based on account status and service use.

  • Kept while your account is active or as required.
  • Retained to support your requested features.
  • Held for support review and service monitoring.
  • Stored in compliance with legal accounting rules.
  • Kept only with your consent and managed accordingly.

You may request early deletion of data as allowed under law.

International Transfers of Data

We may transfer data to servers outside Malaysia where strictly necessary. Safeguards and legal agreements protect transferred data to international standards.

  • Data sharing with cloud providers in compliant jurisdictions.
  • Standard contractual clauses for non-Malaysian partners.
  • Audit processes ensuring partner compliance.
  • Encryption for data in transit across borders.

Use of Cookies and Similar Technologies

Cookies support website navigation, preferences, and analytics. You can manage cookie consent and adjust browser settings at any time. Details are in our separate Cookie Policy.

Types of Cookies We Use

  • Support account login and platform operation.
  • Enhance loading speed and analyze traffic trends.
  • Remember chosen settings and display preferences.
  • Enable advanced features requested by users.

Your browser can be set to limit, allow, or delete cookies based on your preferences.

Updates to This Privacy Policy

We may update our policy in response to changing legal or service needs. Changes will be posted here and highlighted for your review.

  • Website banners alerting to significant policy changes.
  • Email notices for registered account holders.
  • Updates or summaries in monthly newsletters.
  • Highlighted changes in your user dashboard.

Check this page periodically to stay informed about your rights.

Contact Us About Privacy

If you have questions or requests, please reach our privacy contact team below.

Zenorithyvia

No. 1, Jalan KS 1, 70000 Seremban, Negeri Sembilan Malaysia

Phone: +6016-291 2245

Email: content@zenorithyvia.sbs

Policy updated February 6, 2026.

Effective from February 10, 2026.